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The transition from our legacy hotline to Ethico was smooth and easy, with a lot of great support. The myCM dashboard is much more user-friendly, and configurable, and has all the metrics we use for internal monthly reporting. It is an excellent system to manage, document, and follow up on investigations.
![13-15-13](https://pages.ethico.com/hs-fs/hubfs/13-15-13.png?height=2000&name=13-15-13.png)
Tom Stanford
Enterprise (> 1000 emp.)
Live sessions of real professionals in similar fields. Sharing insights, tips, tricks, strategies, and information. The sessions are free so anyone can still attend based on any budget restrictions.
![13-15-14](https://pages.ethico.com/hs-fs/hubfs/13-15-14.png?width=2000&height=2000&name=13-15-14.png)
Tammy Hall, CHC
Small-Business (50 or fewer emp.)
The onboarding process was very easy and they provided training to teach me how to use the system. I also get reports emailed directly to me as soon as they're available, which is extremely quick. It's such an easy process that I also just signed up with them for their conflict of interest reporting system which I'm very excited to use.
![12-12-1](https://pages.ethico.com/hs-fs/hubfs/12-12-1.png?height=2000&name=12-12-1.png)
Hannah Kent
Mid-Market (51-1000 emp.)
The training videos are a great resource unavailable through our old hotline, and the customer support has been responsive and thorough. We prefer the live Call Center reps, and the ability to customize the directives. Ethico is an improvement over our previous system.
![13-15-13](https://pages.ethico.com/hs-fs/hubfs/13-15-13.png?height=2000&name=13-15-13.png)
Tom Stanford
Enterprise (> 1000 emp.)
Whatever your need is, they have someone to help and support you. I can always count on them to answer my questions, no matter what.
![1515-15](https://pages.ethico.com/hs-fs/hubfs/1515-15.png?height=2000&name=1515-15.png)
Lydia Ramirez
Enterprise (> 1000 emp.)
Effortless Compliance Management with Integrated Solutions
- Smart Data Analytics (so you can skip the spreadsheets)
- All your data on a unified, highly configurable, easy to use platform
- Integrated tools that allow your solutions and other systems to easily communicate with each other
- Simplified data streams
- A dedicated team familiar with your needs and driven to create raving fans
- A full system to maintain your program (instead of a patchwork of band aid solutions)
![222-02](https://pages.ethico.com/hubfs/222-02.png)
Service Comparison
Service | Ethico | Competitor |
---|---|---|
Issue Intake |
In-house expert risk specialists with 160 hours of training |
Manned by a third-party call center with minimal training |
Client Support |
Dedicated account representative/ advocate. Dedicated live support team ready to respond (avg. 5.6 hours to resolution) |
Support issues are typically referred to their website |
Pricing |
Flexible, common-sense contracting that ensures that we’re consistently establishing trust in our business relationships |
Restrictive contract terms with arbitrary renewals, fee increase clauses, onboarding fees, and other nickel & dime techniques |
Tech Comparison
Tech | Ethico | Competitor |
---|---|---|
Configurability |
Systems can be fully configured to each client’s specific needs, as well as integrated with existing systems |
Besides adding locations and users, configuration or support often incur additional fees |
Data Analytics |
Flexible, customizable, board-ready reports included. No coding degrees |
Stock reports can be generated for a fee |
Reporting |
Omni-channel intake via web, text, and call with trained risk specialists, custom filters, automated workflows, and more. Certified Compliance Professional direct oversight of intake |
3rd party, outsourced call centers with little to no industry training |
Scalability |
Implementation in as little as 3 weeks, and easy integration with your existing systems, or a seamless integration into the ECOsystem (Ethics & Compliance Optimization) |
Any adaptation for specific compliance needs is slow, costly, or untenable |